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Please review our shipping and return policies below.
ATTN New Customers: If this is your first order with GE Animation,
Please click here to download the New Account Setup forms,
fill them out and fax them to us at 310-638-5080.
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NOTE FROM GEA:
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Important notice from VIZ Media, LLC regarding counterfeit items. Please
click here
to view the details.
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SHIPPING POLICY:
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- There is a $7.50 charge for COD orders. All orders ship via UPS.
- All first time orders ship COD (Cashier's Check or Money Order), Credit Card, or by Pre-paid Check.
- Requires a minimum order of $100. There well be a $10 service charge for all orders under the minimum amount.
- Freight charges will be added to all invoices and COD shipments.
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RETURN POLICY:
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All shipments must be checked immediately upon receipt. There are no
return allowances offered only for defective merchandise and incorrect
shipments may be returned within 15 days of receipt of goods. To insure
proper handing, a return authorization number must be obtained through
our customer serice department. The return authorization must appear
on all returned boxes and paperwork, or the shipment will be fused. There
will be a 20% restocking fee for all refused orders. Damages and shortages
must be reported to our customer service department within 15 days for
receipt merchandise. A $15.00 handing charge will be applied to all return
checks. Interest charges are 1.5% per month or 18% per annum on all past
due accounts. The account agrees to pay all costs and/or legal fees that
may be incurred due to the account being delinquent.
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OFFLINE ORDER FORM:
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To fax your order, please click here
to download our order form, fill it out and fax it to us at 310-638-5080.
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